Tuesday, December 14, 2010

Another Smiling Customer :)

"My visits are always pleasant, and the issues that brought me to the service center are resolved. My service manager, Kelly, is always very informative and accommodating in acquiring a loaner while my S80 is being serviced, and she keeps me informed throughout the day if there are any new or different developments. As a respiratory patient, this makes my experience doable, and pleasant. Thanks"

Monday, December 6, 2010

More Satisfied Customers

"As usual Ms. Green was very helpful in explaining the service on the car. She also accommodated my schedule that was difficult for many reasons. I deeply appreciate the dedication she has to pride in her work and to provide excellent service to the customer."

"I dropped the car at the night drop so greeting was not a concern. As always, John Weir did a great job...I told him I was not in a rush because the drivers of the Volvo were away but I had the car back in a couple days with the problem fixed, and all covered under warranty...love those no charge items! I always have a positive experience with Martens Service. Thank you"

Thursday, November 11, 2010

Another Happy Customer.....

"Excellent, fast, competent and friendly service. I'm very impressed with Brenda Green and how much she knows about these cars."

Tuesday, November 2, 2010

TOP NOTCH!

"Martens Volvo Service is top notch! Something as mundane as getting a car repaired is easy to arrange. Everything is always explained upfront. Worth every penny! Brenda Green is the Best."

Thursday, September 30, 2010

More Comments from Satisfied Customers

"Always entirely satisfied with John Wier's service, attitude, approach, & all else; he is precisely what a service rep should be."

"As usual, Ms Green was very helpful in explaining the service on the car. She also accommodated my schedule that was difficult for many reasons. I deeply appreciate the dedication she has to pride in her work and to provide excellent service to the customer."


"This was my first visit with a new sport wagon and required only a checkup, but all went very well and I was pleased with the attention i received."

Tuesday, September 21, 2010

Reviews from Happy Customers

"As always i commend Martens for their excellent staff at the service department. I've had over 30 years personal relationship and highly qualified respectful staff. It's a pleasure going to the service department."

"Martens service is, according to my experience, one of the best care service centers i have ever deal with (in several different countries) Organization and friendliness towards customers are truly remarkable."

"I drive all the way from Washington Grove to Martens Service ( 30 minutes give or take) and have for about 14 years....why? The service i receive and Brenda Greene...I live about 7 minutes from the Volvo dealership on 355 but i drive 4 times the distance because of your service."